If you're anything like me, you use your mobile phone all the time whilst you're at home. Especially the internet. Since the arrival of the iPhone back in 2007, browsing on the move has become engrained into the lifestyles of many of us for all sorts of things from shopping to staying in touch to... (more) At GoCardless, we try to make all our decisions in a data-driven way. Staying customer-centric whilst we do so means making sense of all the interactions we have with our customers.
On the Customer Support team, we spend more time than anyone else speaking to customers. We generate a lot of rich... (more)
Here in the UK, some kind of road pricing scheme has long been suggested. The last big push for such an idea was in 2005, when then Transport Secretary Alistair Darling made a proposal for a scheme which would involve satellite tracking of vehicles with per mile charges on driving, with the rate ... (more)